Privacy Policy

Natak TV ("we," "our," or "us"), operated by INDIDINO VENTURES PRIVATE LIMITED, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services.

1. Information We Collect

• Account information: When you register, we collect your name, email address, and any other details you provide.
• Payment information: Subscription payments are processed by Razorpay. We do not store full card numbers on our servers; we may retain billing-related information (e.g., transaction IDs, plan type) as needed for accounting and support.
• Usage data: We collect information about how you use the service, including which content you watch, device type, and general usage patterns to improve the service and personalize your experience.
• Technical data: We may collect IP address, browser or app version, and similar technical information for security, analytics, and troubleshooting.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process subscriptions and communicate about your account.
• Send important service updates, and with your consent, marketing communications.
• Understand usage and improve content, features, and performance.
• Enforce our terms, prevent fraud, and protect the security of our platform.
• Comply with applicable laws and respond to lawful requests.

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers (e.g., hosting, payment processing, analytics) who assist us in operating the service, under strict confidentiality and data-processing agreements.
• Law enforcement or other authorities when required by law or to protect our rights and safety.
• Other parties only with your consent or as otherwise described in this policy.

4. Data Retention

We retain your account and usage data for as long as your account is active and as needed to provide the service, resolve disputes, enforce agreements, and comply with legal obligations. You may request deletion of your account and associated data subject to applicable law.

5. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, object to or restrict certain processing, and data portability. To exercise these rights or ask questions, contact us at officialnataktv@gmail.com.

6. Children's Privacy

We do not knowingly collect personal information from children under 13 (or the applicable age of digital consent) without verified parental consent. See our Terms and Conditions for our child safety commitment.

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate the "Last updated" date and, where required, notify you of material changes. Continued use of the service after changes constitutes acceptance of the updated policy.

9. Contact

For privacy-related questions or requests, contact us at: officialnataktv@gmail.com

INDIDINO VENTURES PRIVATE LIMITED
Bengaluru, Karnataka, India